Your Privacy Matters at fb74 — How We Handle Your Data
At fb74, protecting the personal data of every player across Bangladesh is a responsibility we take seriously. This Privacy Policy sets out in plain, formal English exactly what information we collect, why we collect it, how we use it, and the rights you hold over your own data. We encourage you to read this document in full before using our platform.
How fb74 Protects Your Personal Information
Encrypted Data Storage
All personal data submitted to fb74 is stored using industry-standard AES-256 encryption. Your account credentials, payment details, and identity documents are protected at rest and in transit via SSL/TLS protocols at all times.
No Third-Party Data Sales
fb74 does not sell, rent, or trade your personal information to any third-party marketing companies or data brokers. Your data is used solely for the purposes outlined in this Privacy Policy and nothing beyond that.
Secure Payment Processing
All financial transactions — including bKash, Nagad, Rocket, Upay, Visa, and Mastercard deposits and withdrawals — are processed through secure, encrypted payment gateways. fb74 does not store full card numbers on its servers.
Your Rights Over Your Data
You retain the right to access, correct, or request deletion of your personal data at any time by contacting fb74 support. We will acknowledge all data access requests within 72 hours and fulfil them within ten business days.
Transparent Cookie Usage
fb74 uses strictly necessary and performance cookies to maintain your session, personalise your experience, and analyse platform usage. No advertising or cross-site tracking cookies are deployed without your knowledge.
Defined Data Retention Periods
fb74 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is retained for a minimum of five years following account closure to comply with anti-money laundering regulations.
- 01 Introduction
- 02 Data We Collect
- 03 How We Use Your Data
- 04 Legal Basis for Processing
- 05 Data Sharing
- 06 Cookies & Tracking
- 07 Data Retention
- 08 Data Security
- 09 Your Rights
- 10 Children's Privacy
- 11 International Transfers
- 12 Policy Updates
- 13 Contact Us
Important Notice: This Privacy Policy explains how fb74 ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of users ("you", "your", "the Player") who access or use the fb74 platform at fb74.io. By registering an account or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. Please read this document carefully alongside our Terms & Conditions.
1 Introduction
fb74 is committed to safeguarding the privacy and personal data of every player who uses our platform. This Privacy Policy has been prepared to inform you clearly and transparently about our data practices — what data we collect, the purposes for which it is processed, and the rights available to you under applicable data protection principles.
This policy applies to all personal data collected through the fb74 website at fb74.io, our mobile-optimised platform, any customer support communications you initiate with us, and any promotional or marketing communications you receive from fb74, where you have provided your consent to receive them.
fb74 operates as Bangladesh's premier online betting and casino platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and other cities nationwide. Given the nature of our service — which involves financial transactions, identity verification, and regulatory compliance — the collection and responsible processing of certain personal data is an operational necessity as well as a legal obligation.
We are committed to ensuring that any personal data we hold about you is accurate, kept securely, and processed in accordance with sound data protection principles. We do not use your personal data for any purpose beyond what is described in this document without first obtaining your explicit consent.
2 Data We Collect
2.1 Registration Data
When you create an fb74 account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, residential address, email address, mobile phone number, and preferred currency (Bangladeshi Taka / BDT). This information is required to establish and maintain your account and to fulfil our age and identity verification obligations.
2.2 Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) and anti-money laundering (AML) compliance procedures, we may request and collect copies of official identity documents, including your National Identity Card (NID), passport, or driving licence, as well as proof-of-address documents such as utility bills or bank statements. Where applicable, we may also collect source-of-funds documentation.
2.3 Financial and Transaction Data
We collect details of all financial transactions conducted through your fb74 account, including deposit and withdrawal amounts, payment method identifiers (e.g., your registered bKash or Nagad mobile number, partial card numbers), transaction timestamps, and transaction reference numbers. This data is essential for processing your transactions and maintaining accurate financial records.
2.4 Gameplay and Betting Data
We record all betting and gaming activity associated with your account, including wagers placed, games played, bet amounts, winnings and losses, bonus usage, and session durations. This data is used for account management, fraud detection, responsible gaming monitoring, and game dispute resolution purposes.
2.5 Technical and Device Data
We automatically collect certain technical information when you access the fb74 platform, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, and time spent on each page. This data is collected via server logs and analytics tools and is used to maintain platform security and improve the user experience.
2.6 Communications Data
If you contact fb74 customer support via email or live chat, we retain records of those communications, including the content of your messages, your contact details, the date and time of contact, and the outcome of any support interaction. This data is used for quality assurance, dispute resolution, and staff training purposes.
Sensitive Data: fb74 does not intentionally collect special category sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information) unless strictly required for a specific regulatory purpose, in which case you will be explicitly informed and your consent obtained prior to collection.
2.7 Data Collected via Our Summary Table
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, email, phone, address | Account creation, age verification |
| KYC / Identity Data | NID, passport, utility bill | Legal compliance, fraud prevention |
| Financial Data | bKash number, transaction history | Payment processing, AML compliance |
| Gameplay Data | Bets placed, games played, session time | Account management, responsible gaming |
| Technical Data | IP address, device type, browser | Security, fraud detection, analytics |
| Communications Data | Support chat logs, email correspondence | Dispute resolution, quality assurance |
3 How We Use Your Data
fb74 processes your personal data for the following specific and legitimate purposes:
- Account Management: To create, maintain, and administer your fb74 player account, process your registration, and verify your identity and age in accordance with our 21+ policy.
- Transaction Processing: To process deposits and withdrawals via your chosen payment method, whether bKash, Nagad, Rocket, Upay, Visa, Mastercard, or any other supported method, and to maintain accurate financial records of all activity on your account.
- Legal and Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering (AML) legislation, KYC requirements, and other regulatory frameworks applicable to the operation of an online gambling platform.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple account abuse, bonus exploitation, and any other conduct that violates our Terms & Conditions or applicable law.
- Responsible Gaming: To monitor betting patterns and gameplay activity that may indicate problem gambling behaviour, and to administer self-exclusion, deposit limit, and session time limit tools where requested or required.
- Customer Support: To respond to your enquiries, resolve disputes, provide technical assistance, and maintain records of our support interactions for quality and audit purposes.
- Platform Improvement: To analyse aggregated, anonymised usage data to identify and address technical issues, optimise page performance, and improve the overall user experience on fb74.io.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates via email or SMS, where you have given your explicit consent to receive such communications. You may withdraw this consent at any time by contacting fb74 support.
4 Legal Basis for Processing
fb74 processes your personal data on one or more of the following lawful bases, depending on the specific processing activity in question:
- Contractual Necessity: Processing is necessary to perform the contract between you and fb74 — specifically, to operate your account, process transactions, and deliver the services described in our Terms & Conditions.
- Legal Obligation: Processing is required in order to comply with applicable legal and regulatory obligations, including KYC verification, AML record-keeping, and age verification requirements.
- Legitimate Interests: Processing is necessary for the legitimate interests of fb74, including fraud prevention, platform security, responsible gaming monitoring, and general business operations, provided those interests are not overridden by your fundamental rights and freedoms.
- Consent: For specific processing activities not covered by the above bases — in particular, the sending of direct marketing communications — fb74 will rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
5 Data Sharing
5.1 Third-Party Service Providers
fb74 may share your personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (to facilitate transactions via bKash, Nagad, Rocket, Visa, Mastercard, and other methods), identity verification providers (to conduct KYC checks), game software providers (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe), and platform analytics providers. All third-party processors are contractually bound to process your data only on fb74's instructions and in accordance with applicable data protection standards.
5.2 Regulatory and Law Enforcement Authorities
fb74 may disclose your personal data to relevant regulatory bodies, law enforcement agencies, or governmental authorities where we are legally required to do so, or where disclosure is necessary to prevent, investigate, or prosecute fraud, money laundering, or other criminal activity.
5.3 Business Transfers
In the event that fb74 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring or successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that may result from it.
No Data Sales: fb74 does not sell, rent, lease, or otherwise commercially exploit your personal data to any third-party organisation for their own independent marketing or profiling purposes. Any data sharing is strictly limited to what is necessary to deliver, secure, and improve the fb74 platform and to meet our legal obligations.
6 Cookies & Tracking Technologies
6.1 What Are Cookies
Cookies are small text files placed on your device by a website when you visit it. They are widely used to enable websites to function efficiently, remember your preferences, and provide analytical information to the website operator. fb74 uses cookies and similar tracking technologies (such as web beacons and local storage) on fb74.io.
6.2 Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the fb74 platform to function. They enable core features such as account login sessions, security tokens, and payment gateway integrations. These cookies cannot be disabled without impairing core platform functionality.
- Performance and Analytics Cookies: These cookies collect anonymised information about how visitors use fb74.io — for example, which pages are visited most frequently and whether error messages are encountered. This data helps us improve the platform and fix issues. These cookies do not identify individual users.
- Functionality Cookies: These cookies allow the platform to remember your preferences, such as your preferred language, display settings, and whether you have previously acknowledged certain notices. They enhance personalisation of your experience on fb74.
- Marketing and Tracking Cookies: fb74 does not deploy third-party advertising or cross-site tracking cookies. Where any first-party cookies are used for personalised bonus or promotion delivery, you will be informed and your consent obtained where required.
6.3 Managing Cookies
You can control and manage cookies through your browser settings. Most modern browsers allow you to block, delete, or receive notifications before a cookie is stored. Please be aware that disabling strictly necessary cookies may significantly impact the functionality of the fb74 platform and may prevent you from accessing certain features, including account login. For detailed instructions on managing cookies in your specific browser, please consult your browser's help documentation.
7 Data Retention
fb74 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any overriding legal or regulatory retention obligations. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / regulatory compliance |
| KYC / identity documents | 5 years from date of verification | Legal obligation |
| Transaction records | 7 years from transaction date | Financial record-keeping law |
| Gameplay and betting logs | 3 years from last activity | Dispute resolution, responsible gaming |
| Customer support records | 3 years from last interaction | Quality assurance, dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent compliance |
| Technical / server logs | 90 days | Security monitoring |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that renders it impossible to re-identify the individual concerned. Where anonymisation is used rather than deletion, the resulting data may be retained indefinitely for aggregated statistical analysis.
8 Data Security
fb74 employs a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
- SSL/TLS Encryption: All data transmitted between your device and fb74.io is encrypted using Transport Layer Security (TLS) protocols, ensuring that information cannot be intercepted in transit.
- At-Rest Encryption: Sensitive personal data, including identity documents and financial records, is encrypted at rest using AES-256 encryption standards on our secure servers.
- Access Controls: Access to personal data within fb74's systems is strictly limited on a need-to-know basis. All internal access is logged, monitored, and subject to regular review.
- Secure Password Handling: Player account passwords are stored using industry-standard cryptographic hashing algorithms. fb74 does not store passwords in plain text and cannot retrieve your password — only reset it through the verified account recovery process.
- Regular Security Audits: The fb74 platform is subject to regular security assessments, vulnerability scanning, and penetration testing to identify and address potential security weaknesses before they can be exploited.
- Staff Training: All fb74 staff who handle personal data are trained in data protection principles and are bound by confidentiality obligations as a condition of their employment.
Data Breach Response: In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, fb74 will notify affected players promptly and take immediate remedial action. We maintain a formal data breach response procedure that is tested and reviewed regularly.
9 Your Rights
As a player whose personal data is processed by fb74, you hold the following rights in respect of that data. To exercise any of these rights, please contact our support team at [email protected]:
- Right of Access: You have the right to request a copy of all personal data that fb74 holds about you, together with information about how and why it is being processed. We will respond to verified access requests within ten (10) business days.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. You may update certain account details directly through your account settings panel.
- Right to Erasure: You may request that fb74 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been processed unlawfully. Please note that this right may be limited where retention is required by law (for example, AML record-keeping obligations).
- Right to Restriction of Processing: You have the right to request that fb74 temporarily restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is being verified or a complaint is being investigated.
- Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transferred directly to another controller where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data where that processing is based on fb74's legitimate interests. fb74 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
- Right to Withdraw Consent: Where processing is based on your consent — in particular, for direct marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
fb74 will not charge a fee for the exercise of any of the above rights unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied. We may request proof of identity before processing any rights request to prevent unauthorised disclosure of personal data.
10 Children's Privacy
The fb74 platform is strictly intended for adults aged 21 years and above. fb74 does not knowingly collect, process, or retain personal data from any individual under the age of 21. If you are under 21 years of age, you must not attempt to register an account or use any part of the fb74 platform.
If fb74 becomes aware that personal data has been collected from an individual who has misrepresented their age and is found to be under 21, we will take immediate steps to delete that data, close the associated account, and void any transactions made from it. Any funds associated with an underage account will be returned to the payment method of origin after deducting any bonuses claimed.
Parental Controls: If you believe that a person under the age of 21 in your household may have attempted to register on fb74, please contact our support team immediately at [email protected]. We will investigate and act promptly. We strongly recommend that households with minors use parental control software to restrict access to gambling websites.
11 International Data Transfers
Given that fb74 relies on third-party service providers for certain platform functions — including game software delivery, payment processing, and analytics — your personal data may in some circumstances be transferred to and processed in countries outside Bangladesh. Such transfers may occur when, for example, game content is served through servers operated by providers such as Evolution Gaming or Pragmatic Play, which maintain infrastructure in multiple jurisdictions.
Where international data transfers occur, fb74 takes steps to ensure that appropriate safeguards are in place to protect your personal data to a standard equivalent to that which applies within Bangladesh. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, adequacy assessments, and vendor security certifications.
By using the fb74 platform, you acknowledge and consent to the transfer of your personal data to third-party service providers in other jurisdictions where necessary for the delivery of the services described in these terms, provided that such transfers are conducted in accordance with the safeguards described above.
12 Policy Updates
fb74 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legislation, or the services we provide. When material changes are made, we will notify active players by email using the address registered to their account and by posting a prominent notice on fb74.io for a period of no less than fourteen (14) days prior to the changes taking effect.
The date on which this Privacy Policy was last updated is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how fb74 protects your personal data. Your continued use of the fb74 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.
If you do not agree with any changes made to this Privacy Policy, you should discontinue your use of the fb74 platform and may request the closure of your account by contacting our support team. Any personal data collected prior to the policy change will continue to be processed in accordance with the version of the Privacy Policy that was in effect at the time of collection, to the extent permitted by law.
13 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which fb74 processes your personal data, please contact our Data Protection team using the details below. We are committed to addressing all privacy-related enquiries promptly and thoroughly.
fb74 Data Protection Team
Email: [email protected]
Platform: fb74.io
Response Time: Within 72 hours for all privacy-related enquiries
Business Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
When contacting us regarding a data rights request, please include your registered account username or email address and a brief description of your request so that we can locate your records efficiently and respond appropriately. For the protection of your personal data, we may request proof of identity before acting on any request.
Now that you understand how fb74 protects your privacy, explore our full range of cricket betting, live casino games, slots, and more — all secured with SSL encryption and built for players across Bangladesh.